About Us

Background
Drinks Direct is the UK's leading Online Drinks Store offering a comprehensive range of Wine, Champagne, Spirits, Beer and Gifts. Online since 2004. That makes the business 16 years old this year. In web terms, that makes us quite an established company. Drinks Direct is part of Drinks Direct Limited - an innovative, vibrant company, full of spirit.

We currently do not operate any stores. As a pure online operation, we strive to deliver a high level of service including a fast turnaround of orders, delivering anywhere in the UK; North, South, East, West, from Land's End to John o'Groats!

Whatever your requirements, whether you're restocking a bar, catering for an event or occasion, sending gifts, or for personal enjoyment, at Drinks Direct we work hard to deliver a great service and fast delivery as standard!

Drinks Direct Limited is registered under the HMRC AWRS scheme. So if you're buying for a bar, pub or any other alcohol licenced establishment you can purchase from the DrinksDirect.com website. Our AWRS registration number is XYAW00000102424.
 
Customer Service - 5 Star rating from our Customers
Drinks Direct is constantly rated by our customers. Click on the logo below to see independent customer reviews on the Reviews.io customer review website -

Reviews.io

Drinks Direct - Leading Online Drinks Store
We have a commitment to great customer service and in that core aim, the business undergone several developments over the years, and won some awards along the way.

Below are listed a few highlights : -

2004 - Retail Industry Awards - Off Licence of the Year. Grand Finalist.
2005 - Masterfoods - Enterprise of the Year National Award.
2008 - Voted the UK's No. 1 Online Drinks Store.
2013 - Launch of mixspiration part of the website; for an inspiring range of classic and contemporary cocktails, together with a "Buy these products" button, to easily purchase the ingredients available on the website.
2020 - Drinks Direct launch a new website, designed to better serve our customers throughout the UK and beyond.
2021 - Click & Collect service is in the planning for launch in the first quarter

Nationwide Delivery
At Drinks Direct we deliver orders throughout mainland UK. For your convenience we have arranged a fast and efficient delivery service. Orders are dispatched on a Next Working Day delivery service. UK mainland delivery is from £5.99 per order. FREE for orders over £250. Please see the Delivery Section for more details.
Secure Shopping Website
Drinks Direct is committed to providing a safe and easy to use website. When you enter the checkout process the information you provide is encrypted as it travels across the internet. Our web pages begin with https:// to signify a secure connection. Please see the Security Section for further information.

Customer Service
We are committed to providing excellent customer service. If you feel there is any way in which we can improve our service please let us know by filling in the Contact form on the Contact Us page. Pleae also let us know if you think the service is great.

Security and Peace of Mind
To help us achieve excellence in customer service we work with leading partners including Bank of Scotland, Opayo (formerly Sage Pay), UK Mail, Parcel Force, APC Overnight and Royal Mail to ensure that from the moment you shop with us through to the final delivery of your order you can rest assured that your order will be processed safely and securely.