Order Dispatch

A majority of orders received before 4pm on any Working Day are processed and dispatched the same day on our Next Working Day delivery service.

Orders are dispatched on a Next Working Day delivery service as standard (UK Mainland only, excluding Scottish Highlands). Our couriers deliver and collect orders from our dispatch locations Monday to Friday (excluding Bank Holidays and other public holidays).

Delivery of orders is also possible on a Saturday please see below for further details.

Track your Order
Once an order has been dispatched, an email is sent to the invoice email address confirming the order has left the Dispatch Warehouse. Within this email will also be a tracking link to track the progress of the order.

If you need to contact us regarding the status of an order please email customer services on Most enquiries are responded to within 1 hour, during normal business hours.

Delivery Charge and where do we deliver ?
We deliver throughout mainland UK including England, Wales and Scotland. Shipping to Northern Ireland is not currently available. The delivery charge for shipping within Mainland UK (excluding the Scottish Highlands) is as follows:



  Products Value
  (inc VAT)
  Delivery Cost
  (inc VAT)
  Less than £250   £7.99
  Between £250 - £450   £5.99
  Over £450   FREE

FREE Mainland UK delivery (excluding Scottish Highlands) is automatically provided on the website for orders over £450.

If you require shipping to the Scottish Highlands, Scottish Isles, Isle of Man, Isle of Wight, please ensure you provide the correct delivery address postcode. The corresponding delivery charge will be automatically calculated. Providing an incorrect postcode can delay the processing of an order. Saturday Delivery is not available to these destinations. For further details on orders requiring delivery to the Scottish Highlands, Scottish Isles, Isle of Man or Isle of Wight please contact us on

Shipping to Northern Ireland is no longer available. Due to additional processes required in shipping to Northern Ireland, shipping to this location is not currently available.

Please note our couriers do not deliver to PO Box or BFPO addresses.

Delivery Date request for an Order
You can specify a delivery date request for an order during checkout. Please note the delivery date request should be used when you want to delay delivery for a future date such as an event or birthday. Simply select the preferred delivery date from the pop-up calendar when you click in the "Preferred delivery date" box during checkout.

Does Drinks Direct deliver on a Saturday ?
Saturday delivery is available for orders requiring delivery to a Mainland UK delivery address (excluding Scottish Highlands and other remote locations).

Orders dispatched on the Saturday delivery service can be delivered anytime up to 5.30pm. The Saturday delivery service must be selected during the checkout process.

If you provide a mobile number during checkout, you should receive a text message before 12pm on the day of delivery, advising of a time window for delivery.

Orders requiring Saturday delivery must be placed by Friday 4pm to be processed for dispatch. Saturday delivery is fixed at £8.99 (Mainland UK only excluding Scottish Highlands and other remote locations). For further details on Saturday deliveries please contact us on